HOW IMPORTANT ARE PHONES TO YOUR BUSINESS?

Voice Continuity Plan

Many of our customers are moving their data to the cloud to provide better and easy anytime/anywhere access to important documents. While access to those documents is important, they understand that voice communication with current customers and prospects is of utmost importance. When your business is without phone service your clients, vendors and employees are disrupted. With the VOIXIS Voice Continuity Plan service otherwise know as VCP, that feeling of disruption never occurs. Callers will dial the number they have always dialed – their call gets routed to VCP which is a fully managed cloud based system that will reroute calls according to your organization’s needs. No matter how simple or complex your configuration is your backup phone system is always ready to go! Inbound calls into the VCP system start at a professionally recorded auto-attendant which intuitively directs callers to the appropriate party. Callers have the option to dial an employee by extension, leverage a complete dial by name directory or access a particular department through the VCP system. Calls into the VCP system can be sent to alternate like cell phones, office POTS lines, or other offsite phone numbers. When the call is passed and answered, your caller can be serviced and is unaware of your disruption. If the call is not answered it will be redirected back to the VCP system with your personalized and professionally recorded greeting for the customer to leave you a voicemail message. Your users are notified via text message or email that a message has been left on the VCP system. Users can retrieve the voicemail and listen to it from any smart phone or other Internet connected device. The bottom line is that VCP will ensure your voice communications continues. VCP is:

Cost effective – Starting at a few dollars a day
Easy to implement with no onsite installation
A Proactive Insurance Plan
Carrier agnostic
A Competitive Advantage

Rather than leaving your clients wondering when your phone service will be restored, implement VCP, a solution that will keep your organization functioning at all times.